We offer a return policy ONLY on the basis of the AnalyticaChart3 not functioning in a technical manner on your machine. Once you have submitted your Machine ID you are voiding your right to a return. There is a 3 day grace period after importing our products into NinjaTrader before a Machine ID submission is required to continue using your product to ensure no software sharing occurs. Please cancel subscriptions BEFORE they are renewed, we do not offer refunds for subscriptions that are not cancelled before their due date. Please email sales@futuresanalytica.com with any questions about if the chart will be compatible with your setup BEFORE purchasing to ensure product satisfaction. Futures Analytica does NOT guarantee trading performance of any kind. Order Flow tools are not plug and play profit buttons, they require research, due diligence, and ample practice to master. All resources on our website and outlets are for educational purposes only. Always trade using a simulator account when learning.

We have a ZERO tolerance policy for chargebacks or fraud of any kind, and relevant information WILL be forwarded to the appropriate law enforcement agency in the case of a chargeback.

Please contact legal@futuresanalytica.com if you have any questions about this policy.

Due to the sensitive nature of the components involved with automated trading software along with the inclusion of downloadable course material, all purchases of the Polarity ATI are 100% Non-Refundable with no exceptions.

NOTE: We are not responsible for lack of awareness of the required NinjaTrader license type for the PolarityATI to function, which at the moment requires the LIFETIME version of NinjaTrader 8

If you have any questions about the software before purchasing please reach out to sales@futuresanalytica.com to ensure you are satisfied with your purchase.

We have a ZERO tolerance policy for chargebacks or fraud of any kind, and relevant information WILL be forwarded to the appropriate law enforcement agency in the case of a chargeback.Please contact legal@futuresanalytica.com if you have any questions about this policy.