To ensure customer satisfaction and compatibility on your hardware, AnalyticaChart products can be returned within 14 days of purchase, with no questions asked.
If your purchase was a non-lifetime monthly subscription that was unintended to be renewed, please contact us within 72 hours of your subscription renewing for a full refund and cancellation of both the service, and future billing.
Refunds will be issued to the original form of payment (credit card, PayPal, bank account, etc.)
If you're missing your order confirmation receipt, we are able to locate it in our system via your name, address or email used to purchase. Receipts for purchases made with a credit or debit card or by check may be located in our system within 7 days of purchase.
RETURN ONLINE Customer support is also available to help get your return started and is available to help at your convenience via email at support@futuresanalytica.com
In the event, you have any questions regarding these guidelines prior to purchasing our products or services we encourage you to contact us so we can help address any concerns moving forward with your purchase.
Futures Analytica strives to provide excellence and quality when delivering proprietary resources and industry-specific education to its users. We strongly encourage that all visitors to our site fully engage in all disclaimers, terms of use, and privacy policies.
The following is the Refund Policy regarding our automated trading products such as the PolarityATI, L2Azimuth, and educational products such as guidebooks or course material: Due to the sensitive nature of the components involved with automated trading software along with the inclusion of downloadable course material, refunds on these products are not permitted with no exception. If you don’t think we’ve delivered on our promise to serve, please email our friendly support staff at support@futuresanalytica.com and let us know your concerns. We will strive to provide ethical excellence wherever and whenever possible.
We understand that trading/investing education and resources can be expensive; however, it is the sole responsibility of the user/subscriber to be fully aware of the guidelines present on our website prior to purchasing our services or products.